Privacy Policy

VCells Miami ("we", "us", "our") is a DBA of Liantaud Holdings LLC. This Privacy Policy explains how we collect, use, and protect your information when you contact us, request a quote, or transact with us. By using our services or contacting us, you agree to the practices described below.

Information We Collect

• Contact details you share with us — name, phone number, email address, and the area where you'd like to meet.
• Device information you provide for a quote — make, model, condition, storage, IMEI or serial number, and lock status.
• Communication records — messages, call notes, and chat transcripts related to your inquiry or transaction.
• Basic site analytics — anonymous information like browser type, device type, and referring page, used to keep the site working properly.

How We Use Your Information

• To respond to quote requests and questions.
• To schedule and complete in-person device buyback transactions.
• To send transactional and customer-care communications.
• To improve our service and prevent fraud.
• To comply with applicable laws and lawful requests.

SMS / Text Messaging

By providing your phone number to VCells Miami (operated by Liantaud Holdings LLC), you consent to receive transactional and customer-care text messages related to your inquiry, quote, or transaction. Message frequency varies. Message and data rates may apply. Reply STOP to opt out at any time, or reply HELP for assistance.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing with subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

Data Security

We use reasonable administrative, technical, and physical safeguards to protect the information you share with us. No method of transmission or storage is 100% secure, but we work to limit access to your information to people who need it to serve you.

Cookies

Our site may use cookies and similar technologies to remember preferences and measure site performance. You can disable cookies in your browser settings; some parts of the site may not function as expected if you do.

Your Rights

You may request access to, correction of, or deletion of the personal information we hold about you, subject to legal limits. You may also opt out of marketing communications at any time. To exercise these rights, contact us using the information below.

Changes to This Policy

We may update this Privacy Policy from time to time. The "Last updated" date at the top of this page reflects the most recent revision.

Contact Us

Liantaud Holdings LLC (DBA VCells Miami)
19015 NW 8th Ave
Miami, FL 33169
Email: vcellsmiami@gmail.com
Phone: (305) 747-3422